Privacy Policy
Date: 16.12.2024
At our company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services, including when you make payments via Razorpay.
1. Information We Collect
1.1 Personal Information:
When you make a purchase on our website, we may collect personal information such as your name, email address, phone number, and shipping address.
1.2 Payment Information:
For processing payments, we use Razorpay as our trusted payment gateway. Razorpay may collect your payment card details, including card number, expiration date, and CVV, as well as any other information required to process your payment.
1.3 Automatic Information:
We may also collect information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior through cookies and other tracking technologies.
2. How We Use Your Information
2.1 Process Transactions:
Your personal and payment information is used primarily to process and fulfill your orders, including confirming your purchase, handling shipping, and providing customer support.
2.2 Communication:
We may use your email address or phone number to send you order confirmations, updates, and other relevant communications about your purchase.
2.3 Improve Our Services:
The information we collect helps us improve our website, products, and services, tailoring them to better suit your needs.
2.4 Marketing:
With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
3. Razorpay Payment Gateway
3.1 Secure Payment Processing:
Razorpay is our chosen payment gateway provider, and it handles your payment information with high-security standards. Razorpay is PCI-DSS compliant, ensuring that your payment data is encrypted and securely processed.
3.2 Data Sharing with Razorpay:
When you make a payment, your payment information is directly transmitted to Razorpay. We do not store your complete payment card details on our servers. Razorpay may share your payment information with banks and other financial institutions to process your transaction.
3.3 Razorpay’s Privacy Policy:
For more information on how Razorpay handles your data, please refer to the Razorpay Privacy Policy.
4. Data Security
4.1 Security Measures:
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4.2 Data Retention:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Cookies and Tracking Technologies
5.1 Use of Cookies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5.2 Third-Party Analytics:
We may use third-party analytics tools to track and report on website traffic. These tools may use cookies to collect information about your use of our site.
6. Your Rights
6.1 Access and Correction:
You have the right to access and correct any personal information we hold about you. If you need to update or correct your information, please contact us.
6.2 Opt-Out:
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
6.3 Data Deletion:
You may request that we delete your personal information from our systems. However, please note that certain data may need to be retained for legal or transactional purposes.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@krcfashionhub.com
Phone: +918583098636
Address: Janakalyan More Belghoria Kolkata 49